Fourteen jobs were declined in ninety days. Three were safety items.
Special-order parts arrived, and nobody was called.
And Roy's 60,000 mile service is still marked overdue.
LokaVox keeps the shop moving while you turn wrenches.
How LokaVox Works
The same five chapters you just watched, straight from the demo.
01Assistant
Add the customer with the check engine light on a 2018 Outback, move the Sandoval alignment and text them the update, email the diagnostic findings with the code and pricing.
02Business Review
Calls answered, appointments booked, and the calls you would have missed. Plus estimates waiting on customer approval, vehicles due for state inspection, and parts that arrived with nobody called.
03Deferred Repairs
What work did people put off? Fourteen jobs declined in ninety days, worth about nineteen thousand. Three were safety items, and six cars are due back for work they postponed. Declined work never disappears.
04Receptionist
Every bay full, the phone still answered. The vehicle, the symptoms, and the steady check engine light get captured, and a diagnostic books with a confirmation text.
05Customer Follow-Up
Roy Kessler has not brought a car in for fourteen months, and his 60,000 mile service is still marked overdue. LokaVox notices, tells you, and drafts the check-in from his file.
Built for Auto Repair
Deferred repairs
Diagnostics
State inspections
Special-order parts
Service reminders
Declined work follow-up
Why Business Owners Choose LokaVox
Never miss another opportunity.
Bring declined work back.
Know what needs attention today.
Every customer remembered.
Everything stays organized.
Book Your Personalized Demo
Show us how your business operates, and we'll show you exactly how LokaVox fits into your workflow.
LokaVox will only use your details to contact you about a demo.
Straight answers
Can it really answer the phone while the bays are full?
Yes. The Receptionist answers 24/7 in your shop's name, captures the vehicle and the symptoms, books diagnostics onto your calendar, and takes a message when a call needs a person. Every call shows up in LokaVox with a transcript the moment it ends.
Customers decline work and I never see them again. Does this fix that?
That is what the Deferred Repairs board is for. Every declined job stays on the vehicle's record with its value and safety flag, and when the time is right, follow-up texts are drafted for the ones worth chasing. Declined work stops disappearing.
Do I have to change my phone system?
No. LokaVox provides a phone number when you sign up. You can forward your existing line to it, or publish the new number directly. There is no hardware and nothing to install.
What happens to my customer list?
It comes with you. LokaVox replaces the CRM rather than syncing with one: a one-click CSV import brings your customers in, and from then on calls, texts, appointments, and every vehicle's history all live in one place.
Can my service writers use it too, or is it priced per seat?
Everyone can use it. LokaVox has unlimited users on every plan, so the front counter, the bays, and you all work out of the same system without watching a seat count.
How long does setup take?
Minutes, for the parts that matter. Signup provisions your phone number and your Receptionist right away. After that, a personalized walkthrough configures LokaVox around how your shop actually runs.
